Important Information
Policies
To help make your stay at Encantada - A Clc World Resort in Kissimmee as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Policies designed around longer stays and residential-style accommodations.
Check-In and Check-Out
Check-in typically begins in the afternoon, with check-out scheduled for late morning. Valid photo identification is required at arrival.
Deposits and Payments
A refundable security deposit may be required at check-in to cover incidental charges. Payment and deposit requirements vary depending on booking terms.
Smoking Policy
Smoking is not permitted inside townhouses. Designated outdoor smoking areas may be available within the resort.
Pet Policy
Pets are not permitted at the resort, with exceptions made only for approved service animals.
Parking Policy
Free private parking is available for registered guests, with spaces located near townhouse units.
Cancellation Terms
Cancellation policies vary by rate type and booking conditions. Guests should review the applicable terms prior to confirming a reservation.